Frequently asked questions
How do your teapots work?
How do your teapots work?
Simply twist or press the straining mechanism (depending on the model) and watch your tea brew to perfection—easy and mess-free!
Do you ship worldwide?
Do you ship worldwide?
Yes, we ship worldwide! Our Premium Glass Protected Shipping ensures your teapot arrives safely, no matter where you are.
How long is shipping?
How long is shipping?
Orders are processed within 24-72 hours, with shipping typically taking 10-15 business days.
Do you offer returns?
Do you offer returns?
Yes, we offer returns! Please visit our Refund Policy page for more details.